Mandate

The Office of Institutional Effectiveness (IE) is a department that serves College administrators, program coordinators, and department chairs. IE responsibilities include:

  • Institutional Research and Planning (e.g., institution-wide surveys, business intelligence and data analytics, course feedback, comprehensive program review support, and strategic planning)
  • Business Process Reviews & Project Management

IE is also involved in professional activities and external services. 

Our mission is to provide accurate, timely, relevant, and actionable information and data to inform decision makers and support evidence-based decision making. This is done by:

  • Creating and deploying data visualization and business intelligence tools allowing us to examine data from our student data set (Banner) and other data sources
  • Designing, deploying, analysing, and reporting of institution-wide surveys
  • Supporting comprehensive program reviews by providing guidance, coordination and survey deployment
  • Supporting the analysis and restructuring of College-wide processes, facilitating project requirement gathering and project management of large enterprise-wide projects
  • Undertaking of relevant, complex projects of strategic benefit to the College within the scope of expertise of the office